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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I place an order?

  • Ordering at samnantools is easy. Placing your first order at samnantools? Please follow the below mentioned steps:
  • Just select the items you want to shop.
  • Enter your shipping address.
  • Enter your payment information and you are home.

How long will delivery take?

Your order would be delivered through reputed courier companies at your doorstep. Bulk Orders (greater than 10) & heavy items are shipped through surface & may take more than 10 days for delivery.COD (CASH ON DELIVERY)Orders above 15kg may not deliver in some areas.so choose prepaid payment method like debit card or UPI for alternate shipping providers and getting fast delivery.We cant gurantee the delivery of big items with COD

рдЖрдкрдХрд╛ рдСрд░реНрдбрд░ рдЖрдкрдХреЗ рджрд░рд╡рд╛рдЬреЗ рдкрд░ рдкреНрд░рддрд┐рд╖реНрдард┐рдд рдХреВрд░рд┐рдпрд░ рдХрдВрдкрдирд┐рдпреЛрдВ рдХреЗ рдорд╛рдзреНрдпрдо рд╕реЗ рдкрд╣реБрдВрдЪрд╛рдпрд╛ рдЬрд╛рдПрдЧрд╛ред рдмрд▓реНрдХ рдСрд░реНрдбрд░ (10 рд╕реЗ рдЕрдзрд┐рдХ) рдФрд░ рднрд╛рд░реА рд╕рд╛рдорд╛рди рд╕рддрд╣ рдХреЗ рдорд╛рдзреНрдпрдо рд╕реЗ рднреЗрдЬ рджрд┐рдП рдЬрд╛рддреЗ рд╣реИрдВ рдФрд░ рдбрд┐рд▓реАрд╡рд░реА рдореЗрдВ 10 рджрд┐рди рд╕реЗ рдЕрдзрд┐рдХ рд╕рдордп рд▓рдЧ рд╕рдХрддрд╛ рд╣реИред рд╕реАрдУрдбреА (рдХреИрд╢ рдСрди рдбрд┐рд▓реАрд╡рд░реА) 15 рдХрд┐рд▓реЛ рд╕реЗ рдКрдкрд░ рдХреЗ рдСрд░реНрдбрд░ рдХреБрдЫ рдХреНрд╖реЗрддреНрд░реЛрдВ рдореЗрдВ рд╡рд┐рддрд░рд┐рдд рдирд╣реАрдВ рд╣реЛ рд╕рдХрддреЗ рд╣реИрдВред рдЗрд╕рд▓рд┐рдП рдкреНрд░реАрдкреЗрдб рднреБрдЧрддрд╛рди рд╡рд┐рдзрд┐ рдЬреИрд╕реЗ рдбреЗрдмрд┐рдЯ рдХрд╛рд░реНрдб рдпрд╛ рдпреВрдкреАрдЖрдИ рдЪреБрдиреЗрдВ рд╡реИрдХрд▓реНрдкрд┐рдХ рд╢рд┐рдкрд┐рдВрдЧ рдкреНрд░рджрд╛рддрд╛рдУрдВ рдХреЗ рд▓рд┐рдП рдФрд░ рддреЗрдЬреА рд╕реЗ рд╡рд┐рддрд░рдг рдкреНрд░рд╛рдкреНрдд рдХрд░рдиреЗ рдХреЗ рд▓рд┐рдПред рд╣рдо рд╕реАрдУрдбреА рдХреЗ рд╕рд╛рде рдмрдбрд╝реА рд╡рд╕реНрддреБрдУрдВ рдХреА рдбрд┐рд▓реАрд╡рд░реА рдХреА рдЧрд╛рд░рдВрдЯреА рдирд╣реАрдВ рджреЗ рд╕рдХрддреЗ

How can I pay if COD option is not available on my address?

If COD option is not available on your address you can always opt for Net Banking or Credit/Debit Card. In case you donтАЩt have a Net Banking or Debit Card options please contact your bank for Debit Card/Credit Card issue.

Is it safe to use my credit/debit card on samnantools?

Your online transaction on Samnantools is secure with the highest levels of transaction security currently available on the Internet. Samnantools uses Razorpay as a payment gateway to protect your card information while securely transmitting it to the respective banks for payment processing.
All credit card and debit card payments on Samnantools are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D secure password service for online transactions, providing an additional layer of security through identity verification.

How can I return an item?

We will not accept the returns without proper reason.We will accept return only if the products is damaged or a wrong product.you can also send the photos on our whatsapp number +919495912681.so our sales team can make the decision for your return.

Customer is not eligible for return/exchange if

  • Its тАЬNo longer neededтАЭ.
  • Minor difference from the specification such as color,size etc..
  • Customer tried to handle the industrial product and unable to use it which promotes any tear/damage.
  • Made to Product(on demand) will not be returned.

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