XTRA POWER -PW-60W Pressure Washer

THIS MACHINE NEEDS AN EXTRA PART THAT YOU HAVE TO ORDER FROM THE MANUFACTURER!!!THEY WILL SEND YOU THE PART FOR FREE, BUT YOU HAVE TO CALL AND ASK FOR IT TO BE SENT TO YOU.This pressure washer works GREAT! I took it out of the box and was able to wash down my front porch easily. My children ages 6-11 each took at turn using it and had no problems. It has lots of pressure and was able to wash the grime off the bricks and concrete with very little effort. It has lots of nozzles and the instruction manual is terrific.Unfortunately, after we disconnected everything and went to the backyard to reconnect it again the connector piece that connects the machine to the water hose wouldn’t make a good seal. The connector is PLASTIC and the grooves in the plastic stripped the first time we unscrewed it. We were able to carefully tighten it and turn the water on and use it…sometimes the grip would hold for a minute or two but most of the time the hose shot off the machine spraying water everywhere. After an hour of frustration (water hose disconnecting a dozen times) we called the manufacturer. They said it was a KNOWN PROBLEM and they would send us a replacement BRASS connector for FREE (which they do sell for $10 on their website). Sadly, this machine is useless without it. If you buy this machine, register it online and immediately (they won’t send you the part if you don’t register it) call the manufacturer and ask for the replacement connector. If you don’t you’ll be like us…looking at a striped back porch while we wait on the part we need to finish the job.

Total junk! Unit quit working a couple days after return period expired! Do not recommend at all!!!! Compound this with the fact I’m now stuck with a pressure washer and have heard nothing from Snow Joe LLC. Buy locally at Home Depot or Lowes – at least you’ll have a normal return period, have support right there in your own home town, and not be left high/dry by Amazon thousands of miles away.

 I purchased this unit twice. Don’t be an idiot like me. Don’t even purchase it once! First unit purchased 8/12/2017 stopped working completely within 7 months. The newest unit, purchased 4/14/2018, is leaking directly from the motor case (see video).

I usually don’t write bad comments on the product but this product has really frustrated me. First of all this product was a hit or miss in trying to get pressure build up for the power wash. After many tries, it used to work. Water will leak from the joint and as many suggest you need to buy a separate part to fix that. Then one fine day it just stopped working. Fortunately, it was still under warranty. They sent me a replacement. Replacement unit also broke down and it has a broken part where the pipe connects the gun. They don’t carry that part and I am out of the warranty now. They said I am out of options and they had the cheek to suggest that they will give me a 20% discount to buy a new power washer. Don’t recommend this power washer. Cheaply made!

If your pressure washer completely stopped working, read this!I had bought this pressure washer just over 2 years ago for one job lasting about 4 hours total. At the time, I put the unit away and forgot about it for 2 years until I needed it this summer. When I took it out and fired it up, the pump ran for about 5 seconds then “died.” I tried for days to get it to work with no luck. I was one week over the 2 year warranty, so I was pretty ticked off I was stuck with this hunk of junk.Then talking with a guy at work he mentioned you’re supposed to use a pump protector lubricant after each time you use the pressure washer. I read up on this a bit, and the leftover water in the unit can cause the pumps internal gaskets to seize up. This might be due to the minerals in the water, I don’t really know. I was considering buying a different unit, then thought I’d take a shot at using the pump protector liquid on my “dead” pressure washer.At Wall Mart I bought “Powerfit 3oz Power Washer Pump Protector” in the tools isle. This $5 liquid brought my pump and pressure washer right back to life!! You actually screw the plastic threads on the bottle into the threaded garden hose inlet on the pressure washer. Then just squeeze the bottle a bit. I didn’t realize if I was doing it right because I couldn’t tell if the liquid was actually going in. About 10 minutes later I connected the hose and the unit worked.Hope this helps some people!Update 5-21-18 – Another easy fix for dead unit :)————————————————————————This week I had an issue with the pump not starting, that the power wash pump protector liquid trick didn’t fix. I tried different outlets thinking it was an electrical issue. It turned out to be an electrical issue within the GFCI plug of the power washer unit (likely from me leaving it outside in the rain a few days last year.) With the unit unplugged, take a phillips screwdriver and take the cover off of the unit’s GFCI plug. With the cover popped off, if you see lots of moisture that’s been trapped in the plug, that will prevent it from running.I bought a replacement plug at my local hardware store. You can find the same replacement plug I used successfully to fix my pressure washer by typing this into the Amazon search bar: “Leviton 16693 15-Amp, 120-Volt, Grounded, Compact Automatic Reset Right Angle GFCI”It’s about a 5 minute job.. Just reconnect the wires to the new GFCI plug (Black wire to gold connector, white to silver) and turn the screws to secure the wires in place. Screw down the “U” shaped stress clamps that come with the new plug, they hold the wire in tightly. Then attach the new cover, and you’re good to go.Update 7-20-20 – Maintenance on quick connect spray nozzles————————————————————————5 years later my Sun Joe washer is still going strong. After your pressure washer has been around a few seasons, it’s possible that the very fine holes in the quick connect spray nozzles will get some corrosion. Any little corrosion can affect the amount of water that can pass through, and I found will often prevent the pump from running and shut the pump off. If your pump turns on and runs with no spray nozzle attached to the wand, but does not work with the nozzle attached that’s a clear sign you need to do some maintenance on your nozzles to reopen the holes in the nozzle.What I did was take a bowl and fill it with Vinegar. I just used vinegar because I had it in the house, there may be other good methods to get rid of the corrosion. I soaked all the nozzles in the bowl for about 3 hours. Then I took a sewing needle and poked around the hole to clear out any corrosion. Soaked them for a couple more hours, and then rinsed them off under some hot water. Then I dried them off and sprayed each nozzle with little olive oil cooking spray to help prevent any more corrosion before storing them. There are lots of corrosion inhibitors on the market I just used something I had around. This method worked well as it opened 3 plugged nozzles for me.