Contact us | SamnanTools

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I place an order?

Ordering at samnantools is easy. Placing your first order at samnantools? Please follow the below mentioned steps:
Just select the items you want to shop.
Enter your shipping address.
Enter your payment information and you are home.

How long will delivery take?

Your order would be delivered through reputed courier companies at your doorstep. Bulk Orders (greater than 10) & heavy items are shipped through surface & may take more than 10 days for delivery.COD (CASH ON DELIVERY)Orders above 15kg may not deliver in some areas.so choose prepaid payment method like debit card or UPI for alternate shipping providers and getting fast delivery.We cant gurantee the delivery of big items with COD

आपका ऑर्डर आपके दरवाजे पर प्रतिष्ठित कूरियर कंपनियों के माध्यम से पहुंचाया जाएगा। बल्क ऑर्डर (10 से अधिक) और भारी सामान सतह के माध्यम से भेज दिए जाते हैं और डिलीवरी में 10 दिन से अधिक समय लग सकता है। सीओडी (कैश ऑन डिलीवरी) 15 किलो से ऊपर के ऑर्डर कुछ क्षेत्रों में वितरित नहीं हो सकते हैं। इसलिए प्रीपेड भुगतान विधि जैसे डेबिट कार्ड या यूपीआई चुनें वैकल्पिक शिपिंग प्रदाताओं के लिए और तेजी से वितरण प्राप्त करने के लिए। हम सीओडी के साथ बड़ी वस्तुओं की डिलीवरी की गारंटी नहीं दे सकते

How can I pay if COD option is not available on my address?

If COD option is not available on your address you can always opt for Net Banking or Credit/Debit Card. In case you don’t have a Net Banking or Debit Card options please contact your bank for Debit Card/Credit Card issue.

Is it safe to use my credit/debit card on samnantools?

Your online transaction on Samnantools is secure with the highest levels of transaction security currently available on the Internet. Samnantools uses Razorpay as a payment gateway to protect your card information while securely transmitting it to the respective banks for payment processing.
All credit card and debit card payments on Samnantools are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D secure password service for online transactions, providing an additional layer of security through identity verification.

How can I return an item?

We will not accept the returns without proper reason.We will accept return only if the products is damaged or a wrong product.you can also send the photos on our whatsapp number +919495912681.so our sales team can make the decision for your return.

Customer is not eligible for return/exchange if

Its “No longer needed”.
Minor difference from the specification such as color,size etc..
Customer tried to handle the industrial product and unable to use it which promotes any tear/damage.
Made to Product(on demand) will not be returned.

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